ezeio2:userinterface:manage:destinations:ivanti

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

ezeio2:userinterface:manage:destinations:ivanti [2026-01-06 21:00] – created andrehezeio2:userinterface:manage:destinations:ivanti [2026-01-06 21:07] (current) – andreh
Line 32: Line 32:
  
 If the message is sent as the result of an Alarm or Restore action of an alarm that has a parent reference, the message is added to the existing ticket as a Journal entry. If the message is sent as the result of an Alarm or Restore action of an alarm that has a parent reference, the message is added to the existing ticket as a Journal entry.
 +
 +=== Template notes ===
 +
 +The default alarm template for Ivanti tickets looks like this:
 +
 +<code>
 +@I:[EZENAME1]     // This is the site ID, extracted from the first part of the ezeio name
 +@T:mec            // The 'AlarmType' field
 +@O:ITL            // The 'Source' field
 +@S:Open           // The 'Status' field
 +[ACTIONMESSAGE]
 +</code>
 +
  
  
  • ezeio2/userinterface/manage/destinations/ivanti.txt
  • Last modified: 2026-01-06 21:07
  • by andreh