Differences

This shows you the differences between two versions of the page.

--- ezeio2:important_information:start [2020-11-04 18:52] – johpar
+++ ezeio2:important_information:start [2023-04-14 17:31] (current) – andreh
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-====== IMPORTANT INFORMATION ======
+===== IMPORTANT INFORMATION =====
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-===== Important considerations =====
+==== Important considerations ====
 The ezeio is designed for use in a dry and clean location, such as indoors or in a protected wiring/electronics cabinet. Do not expose the ezeio to rain, direct sunshine, chemicals or excessive dust. Avoid extreme temperatures. Please see technical specifications for acceptable ranges.
@@ Line 13: / Line 13: @@
-===== WARNINGS ======
+==== WARNINGS =====
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-===== Suitable applications =====
+==== Suitable applications ====
 **The ezeio is not a fool-proof device.** If set up incorrectly, it may not provide the intended functionality.
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 **Do not use the ezeio for safety critical applications.** Always consider what effects a malfunction of the ezeio and/or any external device/sensor may have, and ensure no damage to equipment or personnel can be caused by a failure in ezeio hardware, logic or by misuse of the system.
-The ezeio communicates using the Internet. Communication interruptions should be expected, and may be more or less frequent depending on region, infrastructure, weather, network service, political issues etc. Network issues like these are outside the control of eze System.
 The ezeio is not designed with hardware redundancy. The ezeio is not designed for safety-critical applications.
+==== Third party systems ====
+The ezeio communicates using the Internet. Communication interruptions should be expected, and may be more or less frequent depending on region, infrastructure, weather, network service, political issues etc. Network issues like these are outside the control of eze System.
+The ezeio system is designed to be highly reliable and robust. While we continuously monitor and maintain the hardware, firmware and software that is under our control, some features and functions relies on third party services. These include, but are not limited to;
+  * Network connectivity (cellular and/or hardwired)
+  * Email, SMS and other messaging services
+  * Internet hosted services
+We carefully select reliable service partners, but eze System has no direct control of these services, and can not make any claims as to availability, suitability or accept any responsibility for any third party service.